At the Department, leaders face low morale and frustration — while on the outside, higher pay beckons.
The Department of Homeland Security (DHS) is facing more problems than just recent terrorist threats against the homeland and the Texas border crisis, former officials say. The agency’s biggest issue is actually happening behind closed doors from problems such as an unclear sense of direction and low company morale. With private security companies offering bigger paychecks, cohesive work environments, and a clear hierarchy of leadership, employees are leaving DHS at a rate twice as fast as the federal government overall. As a result, these departures of top-level officials are often filled by professionals in an acting capacity. As the former chief of staff for the U.S. Customs and Border Protection (CBP), Command Partner, Steve Atkiss, has witnessed the issue first-hand. Mr. Atkiss tells the Washington Post, “As an ‘acting,’ you’re a caretaker, not a change agent.”
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